Tap a question to expand. Pro tip: the builder’s sales rep works for the builder—your own agent works for you.
A new construction home is a property that has never been lived in and is either newly completed or still under construction by a builder.
Yes. Builders typically offer model homes, virtual tours, floor plan renderings, and “spec” homes that are already underway or near completion.
Not always. New builds often include warranties, energy efficiency, and builder incentives that can offset upfront cost differences.
Yes. The builder’s sales representative represents the builder. Your own agent represents your interests—pricing, terms, timelines, and inspection follow-through.
Typically no. In most new construction transactions, the builder pays the buyer’s agent commission.
Some builders may claim you are an “unrepresented” buyer after the first visit. Your agent can often help—but it’s best to bring your agent from the start.
Common incentives include closing cost credits, interest-rate buy-downs, design studio allowances, appliance packages, and upgrade bundles.
No. You can use any lender you want. However, some incentives are tied to the builder’s lender, so it’s smart to compare the total cost (rate + fees + incentives).
It depends on the builder’s contract. Many deposits become non-refundable after specific milestones. Your agent should help you understand exactly when and why.
Yes. New construction can still have issues. Many buyers choose a pre-drywall inspection and a final inspection before closing.
It’s a final walkthrough where you mark cosmetic issues (paint, trim, drywall, flooring) that need correction before or after closing.
Many builders offer workmanship coverage (often 1 year), systems coverage (often 2 years), and structural coverage (often 10 years). Always confirm the details in writing.
Everything you need to navigate new construction—from first tour to final walkthrough.
Clarify priorities, budget, and timeline with our comprehensive new construction questionnaire.
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ReadTouring new construction model homes can feel exciting—but also a little overwhelming. The on-site sales agent is knowledgeable and friendly, but it's important to remember: they represent the builder's interests, not yours.
When you bring your own real estate agent, you gain a calm, experienced guide who helps keep the conversation balanced, explains builder language clearly, and ensures your priorities stay front and center—without pressure or intimidation.
Think of your agent as your professional advocate—there to level the playing field and help you make confident, informed decisions throughout the new-build process.
Pro tip: Even if you've already visited a model home, reach out anyway. Depending on the builder's registration policy, representation may still be possible.
| Decision Point | Builder Sales Rep | Your Real Estate Agent |
|---|---|---|
| Contract terms | Uses builder contract designed to protect builder | Explains clauses, deadlines, deposits, and risk points |
| Incentives & pricing | May promote in-house lender incentives | Compares incentives across builders and negotiates strategically |
| Lot selection | Shows available lots | Evaluates location, noise, sun exposure, and resale factors |
| Upgrades | Sells upgrade packages | Helps prioritize ROI upgrades vs. “pretty but pricey” choices |
| Inspections | May discourage extra inspections | Encourages phased inspections + punch list accountability |
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